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Service & Support

We support the customers to find out what is the best for our customers

Service & Support

We support the customers to find out what is the best for our customers;

1. Planning Service

Our consulting service helps the customer analyze, design, and plan the resources to find out how to
maximize the performance
- Customer Analysis
Improve the operation efficiency by evaluating the endoscope instrument sufficiency
- Layout Analysis
Suggest a suitable layout of endoscopy center and reprocessing workflow

2. After-sales Service

We offer several sorts of after-sales supporting activities, providing the globally standardized repair service and user training to prevent the issues and damages from happening during the daily operation
- Service Values
Analyze repair history to help customer reduce repair cases and product repair costs
- Customer Service
Product technical support, troubleshooting, and product training for operation use
- Repair Service
Product repair, replacement, testing, inspection with global standard and service contract

3. Academic Service

For all the Healthcare Professionals, we provide varieties of academic support not only basic LAP skill, endoscopic skill, advance GI and laparoscopic surgery technique, but also reprocessing, trouble shooting, and maintenance skill
-Olympus T-TEC
Olympus Thai-Training and Education Center provide an education support
-Training Facilities
The center has facility and equipment to support doctor training course activities
- Education Workshop
Support lectures, hands-on, workshop, and Congress in the hospital or training center

Please do not hesitate to contact Olympus Thailand at (+66) 2000 7700 should you need any assistance on service and repair.

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